Privacy Notice

ALTER PUBLICIDAD S. DE R.L. DE C.V., commercially known as Alterego Agency, with address at Puebla 151-3, 1st Floor, Colonia Roma Norte, Cuauhtémoc Borough, Zip Code 06700, Mexico City, Mexico, and telephone number +52 (55) 5207 6009, is responsible for the processing of the personal data it collects, which are protected in accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties.

The personal data we collect from you are: full name, job title or position, company or organization, telephone number, e-mail address, and the message or comments you provide through our contact form. In the case of registrations for events, activations, or live or digital experiences, we may also request information related to your participation, such as position, company, and attendance preferences. Alterego Agency does not collect sensitive personal data.

The purpose of processing your personal data is to handle contact requests and communications, respond to messages, prepare proposals, quotes and projects, and coordinate the provision of contracted services. Additionally, we may use your personal data to send you promotional information about Alterego Agency and its business units (AlterExperience, AlterDigital and AlterCS), to invite you to events, activations, webinars or digital campaigns, and to send you newsletters about the agency’s updates. You may at any time express your refusal to the use of your data for these secondary purposes by sending an e-mail to info@alteregopublicidadglobal.com .

Your personal data will not be sold, assigned, or transferred to unrelated third parties. They may only be shared with competent authorities in compliance with legal obligations, as well as with technological or logistical service providers that support website hosting, event management, e-mail delivery, or digital campaign operation, always under a confidentiality agreement.

Our website currently does not use cookies, web beacons, or tracking technologies. In the event that these are implemented in the future, you will be duly informed, and you may manage or disable them from your browser settings.

Personal data will be retained only for the time necessary to fulfill the purposes described above and will subsequently be securely deleted.

You have the right to access, rectify, cancel, or oppose the processing of your personal data, as well as to revoke your consent at any time. To exercise these rights, you may submit a request by e-mail to info@alteregopublicidadglobal.com . The response to your request will be provided within a maximum period of twenty business days, in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties.

Any modification to this Privacy Notice will be notified through our website aego.agency in the Privacy Notice section, or by e-mail when applicable. The current version of the Privacy Notice will always be available for consultation on the Alterego Agency website.